Can I collect the castle or water slide myself?
Sorry, no. We will arrange delivery to your home or setup area.
Where do you deliver?
George, Wilderness, Sedgefield, Mosselbay, Knysna, Oudtshoorn, delivery fees will be charged outside a 5km radius from office in George.
When I hire the jumping castle, will it be my responsibility?
Most definitely. Should anything happen to it while it is in your care, you would either have to pay for the repair of the damage or replacement the Jumping castle or Water slide.
Do we hire out extension cords?
Yes, we do.
What do I do with the jumping castle and fan if it rains?
Unplug the blower(motor), let the jumping castle deflate, fold it in half, make sure you take the blower out of the rain and put it undercover, you don’t want the fan to blow, you would have to replace it.
What surface can the jumping castle go on?
The jumping castles and water slides can go on grass & paving floor. We do not allow our inflatables to be placed on sand. We will supply a ground sheet if the surface is other than grass.
Do I need to provide anything?
Access to a power supply for the castle/slide and a water hose for the slide, We will bring all the necessary equipment with us. This will include the Jumping castle/water slide, electric blower, safety pegs, and ground sheets if required. We do supply Bubble Bath Soap on request which will be an additional cost for the water slide.
How long does it take to set up the castle/slide?
We usually take 15-20 minutes to set up the jumping castle/slide.
Can the inflatable be in contact with walls and trees?
No, the castles & slides can suffer abrasion damage if it’s in direct contact with branches or walls.
Can I switch the blower fan off if the party has finished?
Yes, just switch off the power and unplug the extension lead from your socket. Please be aware that the jumping castle will deflate very quickly. Make sure that there is nobody on the jumping castle when you switch it off. Please do not allow anyone to walk on the jumping castle once it is deflated, this also causes damage.
What else should I be aware of?
Please keep shoes, sharp objects, food, streamers, poppers, face paint etc. away from the castle/slide as they stain the vinyl. Please make sure that all children’s faces are completely dry prior to them jumping. If the above has not been adhered to, you will responsible for any cost incurred.
How and when is payment made?
Full payment needs to be made by EFT to secure Bookings, before we deliver.
What happens if we damage the jumping castle?
If the damage is considered by us to be malicious then you will be liable for the full cost of repairs & transport costs associated with the repairs as well as the loss of business costs while the castle is being repaired. We strongly suggest that that you check the jumping castle before the delivery person leaves, and note any problems with the driver.